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hasa12's avatar
hasa12
Tuning in
2 years ago
Solved

Ethernet Wall socket Help

Hi, I have a Gig1 fibre hub. I want to connect my PC (running Windows 11) to it via an ethernet cable in the wall socket, but it seems that I get no ethernet when using the wall sockets, as when I check ethernet settings it is not connected. I also have a brand-new ethernet adapter plugged into one of the USB C slots. I know the adaptor isn't the problem as when I connect my adaptor directly to one of the router's ethernet ports it works.

I tried connecting the router to one of the wall sockets next to it which I assume is the central distribution point that supplies all the wall sockets with the ethernet, but that doesn't give me anything, tried changing the ethernet cables and that does nothing; I'm having trouble finding the ethernet switch.

Coloured red is what i have connected the cable to now, and it is the only place that i can to my knowledge. I acc dont know whether it is functional or from virgin media.

The third image is the thing my router is connected to but there is no ethernet slot.

 

clueless
Ethernet
Help
wall socket
  • goslow's avatar
    goslow
    2 years ago

    You could firstly take the lid off the box in photo 2 and confirm that an ethernet cable is actually wired to the faceplate.

    If there is, locate any other ethernet sockets in your home which you think might connect to the faceplate in photo 2.

    Use a simple cable tester to match one end of a cable with its other end

    https://www.screwfix.com/p/philex-network-cable-tester/93219

    The above is a generic item so you don't have to get it from Screwfix. You can probably find the same item under different brand names (and possibly cheaper) from the likes of eBay, Amazon etc. This is just for testing a length of cable from one end to the other so it won't work through active network equipment such as a switch etc.

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 years ago

    You’re just going to have to trace where the cable goes from that Ethernet RJ45 socket. Nobody on the board can guess that for you.

    • hasa12's avatar
      hasa12
      Tuning in
      2 years ago

      Thanks for the response. 
      the second picture image shows the socket (to which I connected the router to) that I assumed was the source As it was located in that utility cabinet/ area where my wifi was set up.

      As those cables are behind the wall I’d have a hard time tracing them to the source; if you could point me in the right direction as to how I could track them, it would be much appreciated 

      • goslow's avatar
        goslow
        Alessandro Volta
        2 years ago

        You could firstly take the lid off the box in photo 2 and confirm that an ethernet cable is actually wired to the faceplate.

        If there is, locate any other ethernet sockets in your home which you think might connect to the faceplate in photo 2.

        Use a simple cable tester to match one end of a cable with its other end

        https://www.screwfix.com/p/philex-network-cable-tester/93219

        The above is a generic item so you don't have to get it from Screwfix. You can probably find the same item under different brand names (and possibly cheaper) from the likes of eBay, Amazon etc. This is just for testing a length of cable from one end to the other so it won't work through active network equipment such as a switch etc.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    2 years ago

    Virginmedia don't do ethernet wiring. Your pictures don't show a VM device, so this was done by a previous owner or electrician. Hopefully the suggested tool will assist you in tracing the connection.