M500 Broadband installed last week Hub5+. I get 246Mbps over Wifi at my PC (using TP-Link USB dongle) but only 94Mbps using a Cat6 ethernet cable directly between the Hub and my PC. I've tried 3 different ports on the PC but the result is the same. Asus Motherboard has a 1Gb Ehernet port.
what the link speed show in windows
run powershell
get-netadapter | select name, linkspeed
Probably a faulty cable, try another one.
The Hub3 has speed indicating ethernet ports. Green will mean 1G and orange will mean 100Mb.
I think the Hub5 also has these indicators? Might be worth having a quick peek. Very useful for devices which dont have a GUI.
The network port LEDs are Green for both 100 and 1000 Mb/s on our Hub 3, Hardware version 10.
Seeing 94Mbps means a network connection at 100Mb/s for what ever reason.
Find that reason and you can figure out how to move forward.
I stand corrected.
The original Superhub, and Superhub 2ac had the orange LEDs. Hub 3 is when they got rid of them.
I've been a VM customer far too long. 😂
Hi mickc6
VM don't supply a hub5+. Which VM hub do you have? It will either be a hub 5 or hub5x. (VM normally only supply a hub 3 for speeds up to M600, or if you are in a full fibre area (XGS-PON it will be a hub5x)
What actual speed are you are receiving directly to the hub using https://samknows.com/realspeed/ ?
You say you've tried 3 different ports on the PC. Are they ethernet ports (unlikely) or USB ports using your TP-Link dongle?
What speed is your TP-Link dongle capable of receiving?
Ethernet speeds of less than 100Mbps are usually due to a bad ethernet cable.
Which ethernet port are you using on the hub5?
Have you checked that the PC's adapter settings (speed & duplex) is set 1.0 Gbps Full Duplex, or higher.
Turns out it was the Netwoork Adapter setting on my PC which was the problem. Data was being capped at 100Mbps. Needed to go to Device Manager/Intel(R) Ethernet Connection/Properties/Advanced – scroll to - Speed & Duplex – and change setting to 1.0 Gbps Full Duplex. I now get 518Mbps at my PC. This could be a problem for many as the Network Adapter settings were the defaults settings.
