I've been locked out of my Disney plus app because apparently I'm in a country or region were Disney isn't available. This only happened the other day it's saying code error 73 and will not let me log back into it on my TV but will on my phone but on 4G. How do I go about this.
[MOD EDIT: Subject title changed for clarity]
Hi Elizabethglover
Thank you for your post, welcome to the Community Forums.
Sorry to hear you're having trouble with Disney Plus. You mentioned that you're able to access the app when connected to 4G on your phone, do you just seem to be having this issue when connected to your home network? How many devices have you tried?
Have you tried using other streaming apps such as TV Go to see if you receive a similar error message?
If you're able to send us a screenshot of the error you're receiving too, that would be great.
Please also ensure you have no VPNs active on your network that may be manipulating your IP address 😊
