Daily Disconnections

Question

Started getting a lot of disconnects over the past two days. There don't seem to be any problems in my area, so I checked my connection logs, to find that I've been actually been getting disconnections on a daily basis, and just never really noticed them.&nbsp;Definitely time to look into this. If someone can decipher logs, I'd appreciate it :)-&nbsp;01-03-2025 19:38:22 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface01-03-2025 01:09:50 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;01-03-2025 00:06:01 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 23:02:13 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 21:58:24 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 20:54:36 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 18:46:58 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:52:04 &nbsp; &nbsp;error &nbsp; &nbsp;DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:48:17 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:48:10 &nbsp; &nbsp;notice &nbsp; &nbsp;REGISTRATION COMPLETE - Waiting for Operational status28-02-2025 17:48:05 &nbsp; &nbsp;warning &nbsp; &nbsp;RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:48:04 &nbsp; &nbsp;warning &nbsp; &nbsp;RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:48:04 &nbsp; &nbsp;warning &nbsp; &nbsp;Dynamic Range Window violation28-02-2025 17:48:03 &nbsp; &nbsp;warning &nbsp; &nbsp;RCS Partial Service;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:47:56 &nbsp; &nbsp;notice &nbsp; &nbsp;DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:47:55 &nbsp; &nbsp;notice &nbsp; &nbsp;TLV-11 - unrecognized OID;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:47:49 &nbsp; &nbsp;warning &nbsp; &nbsp;DHCP WARNING - Non-critical field invalid in response ;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:47:47 &nbsp; &nbsp;notice &nbsp; &nbsp;Honoring MDD; IP provisioning mode = IPv428-02-2025 17:47:35 &nbsp; &nbsp;critical &nbsp; &nbsp;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:47:34 &nbsp; &nbsp;critical &nbsp; &nbsp;Cable Modem Reboot because of - Reboot Timezone Change28-02-2025 17:45:15 &nbsp; &nbsp;critical &nbsp; &nbsp;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;28-02-2025 17:45:14 &nbsp; &nbsp;critical &nbsp; &nbsp;Cable Modem Reboot because of - HW or Power-On Reset18-02-2025 14:34:36 &nbsp; &nbsp;critical &nbsp; &nbsp;16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:34:36 &nbsp; &nbsp;critical &nbsp; &nbsp;Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:33:24 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:33:20 &nbsp; &nbsp;critical &nbsp; &nbsp;Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:33:20 &nbsp; &nbsp;critical &nbsp; &nbsp;16 consecutive T3 timeouts while trying to range on upstream channel 8;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:32:32 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:32:16 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:32:15 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:32:04 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:32:03 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;18-02-2025 14:31:57 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=&lt;REDACT&gt;;CMTS-MAC=&lt;REDACT&gt;;CM-QOS=1.1;CM-VER=3.1;-Downstream3.0 Downstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;SNR (dB) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID1 &nbsp; &nbsp;227000000 &nbsp; &nbsp;7.2 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;122 &nbsp; &nbsp;155000000 &nbsp; &nbsp;6.2 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;33 &nbsp; &nbsp;163000000 &nbsp; &nbsp;6.2 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;44 &nbsp; &nbsp;171000000 &nbsp; &nbsp;6.4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;55 &nbsp; &nbsp;179000000 &nbsp; &nbsp;6.6 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;66 &nbsp; &nbsp;187000000 &nbsp; &nbsp;6.9 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;77 &nbsp; &nbsp;195000000 &nbsp; &nbsp;7.3 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;88 &nbsp; &nbsp;203000000 &nbsp; &nbsp;7.4 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;99 &nbsp; &nbsp;211000000 &nbsp; &nbsp;7.7 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1010 &nbsp; &nbsp;219000000 &nbsp; &nbsp;7.5 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1111 &nbsp; &nbsp;235000000 &nbsp; &nbsp;7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1312 &nbsp; &nbsp;243000000 &nbsp; &nbsp;6.9 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1413 &nbsp; &nbsp;251000000 &nbsp; &nbsp;7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1514 &nbsp; &nbsp;259000000 &nbsp; &nbsp;7.4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1615 &nbsp; &nbsp;267000000 &nbsp; &nbsp;7.7 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1716 &nbsp; &nbsp;275000000 &nbsp; &nbsp;7.9 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1817 &nbsp; &nbsp;283000000 &nbsp; &nbsp;7.9 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1918 &nbsp; &nbsp;291000000 &nbsp; &nbsp;7.8 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2019 &nbsp; &nbsp;299000000 &nbsp; &nbsp;7.6 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2120 &nbsp; &nbsp;307000000 &nbsp; &nbsp;7.4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2221 &nbsp; &nbsp;315000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2322 &nbsp; &nbsp;323000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2423 &nbsp; &nbsp;331000000 &nbsp; &nbsp;6.9 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2524 &nbsp; &nbsp;339000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2625 &nbsp; &nbsp;347000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2726 &nbsp; &nbsp;355000000 &nbsp; &nbsp;7.3 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2827 &nbsp; &nbsp;363000000 &nbsp; &nbsp;7.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2928 &nbsp; &nbsp;371000000 &nbsp; &nbsp;7.6 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3029 &nbsp; &nbsp;379000000 &nbsp; &nbsp;7.8 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3130 &nbsp; &nbsp;387000000 &nbsp; &nbsp;7.8 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3231 &nbsp; &nbsp;395000000 &nbsp; &nbsp;7.8 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;333.0 Downstream channelsChannel &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER (dB) &nbsp; &nbsp;Pre RS Errors &nbsp; &nbsp;Post RS Errors1 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;02 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;03 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;04 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;05 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;06 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;07 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;0 &nbsp; &nbsp;08 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;0 &nbsp; &nbsp;09 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;0 &nbsp; &nbsp;010 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;0 &nbsp; &nbsp;011 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;012 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;013 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;014 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;015 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;0 &nbsp; &nbsp;016 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;0 &nbsp; &nbsp;017 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;0 &nbsp; &nbsp;018 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;0 &nbsp; &nbsp;019 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;020 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;021 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;022 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;023 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;024 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;025 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;026 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;027 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;028 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;029 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;030 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;031 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;03.1 Downstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;Modulation (Active Profile) &nbsp; &nbsp;First Active Subcarrier (Hz)37 &nbsp; &nbsp;94 &nbsp; &nbsp;4K &nbsp; &nbsp;1840 &nbsp; &nbsp;QAM 4096 &nbsp; &nbsp;11083.1 Downstream channelsChannel ID &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER Data (dB) &nbsp; &nbsp;PLC Power (dBmV) &nbsp; &nbsp;Corrected errors (Active Profile) &nbsp; &nbsp;Uncorrectable errors (Active Profile)37 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;7.5 &nbsp; &nbsp;1736434462 &nbsp; &nbsp;0-Upstream3.0 Upstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;Symbol Rate (ksps) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID0 &nbsp; &nbsp;49600000 &nbsp; &nbsp;44.8 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;11 &nbsp; &nbsp;43100000 &nbsp; &nbsp;44.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;22 &nbsp; &nbsp;36600000 &nbsp; &nbsp;43.8 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;33 &nbsp; &nbsp;30100000 &nbsp; &nbsp;43.8 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;44 &nbsp; &nbsp;23600000 &nbsp; &nbsp;43.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;53.0 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;T1 Timeouts &nbsp; &nbsp;T2 Timeouts &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts0 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;01 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;02 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;03 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;04 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;03.1 Upstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Modulation6 &nbsp; &nbsp;10.4 &nbsp; &nbsp;39.5 &nbsp; &nbsp;2K &nbsp; &nbsp;QAM 2563.1 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;First Active Subcarrier (Hz) &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts6 &nbsp; &nbsp;OFDMA &nbsp; &nbsp;208 &nbsp; &nbsp;74000000 &nbsp; &nbsp;0 &nbsp; &nbsp;0-ConfigurationGeneral ConfigurationNetwork access &nbsp; &nbsp;AllowedMaximum Number of CPEs &nbsp; &nbsp;1Baseline Privacy &nbsp; &nbsp;EnabledDOCSIS Mode &nbsp; &nbsp;3.1Config file &nbsp; &nbsp;cmreg-vmdg660-bbt060-b.cmPrimary Downstream Service FlowSFID &nbsp; &nbsp;126216Max Traffic Rate &nbsp; &nbsp;287500061 bpsMax Traffic Burst &nbsp; &nbsp;42600bytesMin Traffic Rate &nbsp; &nbsp;0 bpsPrimary Upstream Service FlowSFID &nbsp; &nbsp;126215Max Traffic Rate &nbsp; &nbsp;27500061 bpsMax Traffic Burst &nbsp; &nbsp;42600bytesMin Traffic Rate &nbsp; &nbsp;0 bpsMax Concatenated Burst &nbsp; &nbsp;42600bytesScheduling Type &nbsp; &nbsp;Best Effort

Daniel_Et · Answer

Hi Splashwave 👋 Thank you for your post and welcome to the Virgin Media Community 😀
 We're sorry to hear about the number of disconnections you've been getting 😔
 Are you experiencing these on devices connected via WiFi and ethernet cable?
 Advice on how to fix internet problems can be found here.&nbsp;
 Please pop back to us at your earliest convenience.
 Regards,
 Daniel

Splashwave · Answer

Hi Daniel!Yes, exactly the same problems, whether I connect to the router via Ethernet or Wifi :(

Paul_DN · Answer

Hi Splashwave,
Thank you for reaching back out to us and for the above stats, we were unable to locate you on our system with the details we have for you so couldn't run any checks, how have things been since Wednesday, has there been anything showing on our service status?
Regards
Paul.&nbsp;

Splashwave · Answer

Hi PaulI'm not sure how forum posts could derive my account details besides the IP address that I'm posting from? I am not sure which EMail address Virgin have on record, as I've been a customer for over a decade, so I may not have signed up for this forum with the same account.Still disconnecting every day. Usually over 10 times in the connection log. Each time shows "Wi-Fi/LAN OK" during the disconnection, which I assume means the router can be reached, but cannot establish an internet connection?

Robert_P · Answer

We're eager to take a closer look at this, Splashwave. I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.

Forum Discussion

Daily Disconnections

Related Content

TiVo daily reboots

Hub 5 Needs rebooting daily

Further bill after disconnection date

Been disconnected

Disconnection date?