As title. Tried cold restarts and that brings it back but then it will randomly drop out again.
Log error says
DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value
Anyone got any ideas?
You might find that your upstream power levels are out. Can you share them (plus downstream) please.
Check for local faults on 0800 561 0061 and start a BQM to further monitor your connection over time https://www.thinkbroadband.com/broadband/monitoring/quality
[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/68c29e426f2a6298de55c3de675366925654fe4b][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/68c29e426f2a6298de55c3de675366925654fe4b.png[/img][/url]
Forum TeamHi helinutz,
We're sorry to hear about the service issues you're having.
I'll send you a private message now so I can take some details and look into this further for you.
Please look out for the envelope in the top right of the page and pop back to me when you can.
