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Boldee's avatar
Boldee
Tuning in
3 hours ago

Connection randomly drops

From Wednesday on this week my connection has been dropping or becoming very slow at random, I obviously checked the service and it stated there was a problem with inconsistent connection in my area, so I thought that explained it.

However I am still having issue now and further checks say there are no problems in my area, I can go hours without a drop and sometimes it will then go off and on a few times in an hour and then be fine again, I went through the remote process today of restarting the hub in case this does anything a local reset doesn't but it made no difference.

When I check Windows it states that my connection is low quality, if I restart my PC it says the same so I restart the adapter which then fixes it, it should be noted despite this my connection is back up at 1155 Mbps Download and 105 Mbps Upload which is my average connection speeds. Windows also reports no issues with my network adaptor but just to be sure I installed the most recent driver.

I'm wondering if anyone else has had similar issues as I see form outage sites that Virgin appears to have had a number of issues recently?

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