Co Ax Signal poor
I am getting a message that my co ax signal quality is poor but my internet connection is fine
[Mod - title edited for clarity]
Forum Discussion
5 Replies
What is the message. Where does it appear. What problems do you have with broadband or TV?
when we do a diagnostics we get the message from Virgin that my Co Ax Signal is poor and picture is pixellating.
- Matthew_ML
Forum Team
Hey andyhump3s, thank you for reaching out and we are sorry to hear you are having some pixelating issues.
We can see you are currently in DM with my colleague please do reply back when you can do :)
update to above. We did a diagnostic test and that's when we were told of the problem with co-ax (whatever that is). I am presuming this is what is causing some occasional pixellating.
Thanks for keeping the thread updated with what's happening andyhump3s
Please reach out to my colleague that you're already in private message with for any further support should you need.
