Car crashed into green box
On Friday night a drunk driver crashed into a green cabinet causing a complete lack of service to a decent amount of the small town where I live. The box is about half mile away from my house. The dates for fixing it keep changing and no one on the WhatsApp chat can tell me a definite time or day it will be fixed.
I’ve seen people on Facebook saying that they have called and been switched to use a different hub or something but I can’t get through the automated system and the person on WhatsApp just keeps telling the date and time it says online (for now… it will likely change again!)
I work from home and also rely on Wi-Fi for my phone (using Wi-Fi calling as I have no service with o2 in my house) and i am expecting a call from my doctor tomorrow that I will most likely miss.
Can anyone tell me who I need to speak to to have my internet moved to a different hub or a realistic timescale to have the damaged one fixed?