Forum Discussion

Gooders04's avatar
Gooders04
Joining in
11 months ago

Can't connect HUB 5X TO TADO

New 5x router installed today. Can't get the TADO bridge to connect. Any suggestions?

7 Replies

  • Client62's avatar
    Client62
    Alessandro Volta
    11 months ago

    Search for TADO in this forum and you will learn the TADO has a single speed 10 Mb/s network port.

    Plus learn the VM Hub 5 and VM Hub 5x support network speeds of 100 Mb/s and above.

    Use a 10/100/1000 or a 10/100 network switch to recreate a 10Mb/s internet service
    for the TADO & it will re-connect.

    Hope that helps.

    • tonyc1972's avatar
      tonyc1972
      Tuning in
      11 months ago

      Please can you explain what this means exactly or point me in the direction where I can learn what to do here. I understand I can buy a cheap switch as described, but how does this connect with the Hub5 as I have exactly the same issue. Thanks in advance

       

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        11 months ago

        Connect a gigabit switch to the Hub 5.  Connect the Tado to the switch.  Done.

        The problem as noted above by Client62 is the Hub 5 seems not to play well with the older IoT devices that only have a 10Mb network port.

  • legacy1's avatar
    legacy1
    Alessandro Volta
    11 months ago

    Maybe VM should of given us a hub with three 10/100Mb ports and one 10Gb port for compatibility and see how that goes down down😨

  • dbeuk7's avatar
    dbeuk7
    Joining in
    27 days ago

    I tried 10/100 and 10/100/1000 switch.  eero mesh.  powerline.  non worked.  

    In the end I got this working: TP-Link TL-WA850RE N300Mbps.  2 attempts but works.  It converts wifi to cat 5e wire.  Thought might be useful as well if my internet goes down and I can wifi hotspot in. 

    Such a pain though to go through 2 weeks and £60 of figuring out what to do.  Tado where about to get me to buy a new internet bridge