Broke Hub 4 Help!
Accidentally knocked and broke my Hub 4, desperately need internet for Exam marking so waiting days without is a massive problem.
Is there any workaround? (Something I can go out and buy and set up now?)
Thanks in advance.
Forum Discussion
6 Replies
No, as the HUBs are based on VM's bespoke DOCSIS network.
What's 'broken'?
sadly fell and dropped on the charging port which was pushed inside. There’s now a nice little rattle and no power whatsoever
Home internet Plan B is usually enable the hotspot from your mobile phone
and if needed some buy more data until the VM Hub is replaced.That was the plan to degree also sadly a house of three kids and I think someone might die before the replacement greeter gets here 😂
- Martin_N
Forum Team
Hi Lou1981x,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the hub 4. To confirm, have you had a replacement ordered already?
^Martin
Nothing you can do but get it replaced by VM.
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
