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Dickiedot
Joining in
10 months ago

Broadband keeps dropping out

We started our VM contact in late December. Broadband continually drops out. We’ve had 4 new routers (now on version 5) 3 engineer visits and thousands of “looks like we need to reboot your router” messages. The last engineer visit fitted a new isolator the old one he said went out with the ark. It continues to drop out and after he ran diagnostics he said yes I can see where it’s been dropping, should be alright now. Well it isn’t and no help seems to be available, we’re getting very fed up, any advice on the best route to take will be appreciated.

Dickiedot