Broadband & tv down kt14
Anyone else have no connection since about 11 .. still down ? Virgin say working on it but just want to check if just me
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Still no solved completely no service out now for 24 hours . 60 mins holding to try and speak to a person. Listening to the same jazz song is torcher to my ears . All I is there is a fault . They are working on it . Then they say please restart check you connections .. well i have done said restart and checked my connections on the hour every hour … bad service but my connection says no internet.. isp issue
If they acknowledge there is a fault, there is nothing else you can do. You will get compensation after the first two days without service.
Well I have no more details and still down sine 10am.
What is being reported on the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.
