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philt's avatar
philt
Up to speed
7 months ago

blocked domain? - no email

Is it possible that my VM Hub3 has blocked access to one domain?
(this is a domain that I own and use for my email)

I have no problems accessing a that domain via 4G on a mobile device, or from external servers (i.e. an SSL checker).
The only problem is via the VM hub. A ping and traceroute (from within the hub) are failing.

I have logged a ticket with my hosting company to see if they have blacklisted my IP address for some reason.

if the domain/IP is blocked within the VM Hub, is there any way I can find this in the hub dashboard?  and then unblock it?

4 Replies

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  • legacy1's avatar
    legacy1
    Alessandro Volta
    7 months ago

    Its likely VM DNS

    run

    nslookup your domain

    and 

    nslookup your domain 1.1.1.1

  • philt's avatar
    philt
    Up to speed
    7 months ago

    I tried the nslookup - both versions resolve to the same IP address (this is the correct address).

     

  • philt's avatar
    philt
    Up to speed
    7 months ago

    RESOLVED:
    Host had blacklisted my Router IP.
    All reset now.