bagu-core-2a-ae91-650.network.virginmedia.net - Issues

Question

For Months, i've had issues with this hop, once traffic leaves my network it gets stuck here, seemingly randomly.

There was a bigger issues a few months ago in the warrington issue that was resolved, however it now comes back intermittantly at least once a day. It mainly happens when accessing things on azure servers (Okta, Kandji etc) however it has now spread to Google services.

I still have an open post on the forums from a couple of months back with the same issue.

I am not using a VPN, i am not using some odd setup, it happens both wired and wireless. I can connect on mobile data and it works fine. It is also always the same VM server / hop :

"bagu-core-2a-ae91-650.network.virginmedia.net"

I would appreciate some help as working from home is near impossible when the issue starts and i have to leave home to work.

Client62 · Answer

Previously on Virgin Media when this problem occurred, it could be seen on a tracert <target host>.

The trace route reached the VM core node in a low number of hops and than the trace failed
to report any more host names or IPs, also failing to resolve the target host as a final hop.

Tudor · Answer

You often see 10.x.x.x address like this from the internal VM network.

Josh_1112 · Answer

thats the same thing here - trace-route is fine until it reaches this VM Server and then drops off and times out or take 40 plus seconds to pass to the next hop

Matthew_ML · Answer

Hey Josh_1112, thank you for reaching out and I am sorry to hear you are having some connection issues.
How has it been since the weekend?
Have you seen am improvement at all?&nbsp;

Josh_1112 · Answer

Still the same im afraid - including right now&nbsp;&nbsp;

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bagu-core-2a-ae91-650.network.virginmedia.net - Issues

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