Awful upload speeds
I'm a recent new customer having moved from BT and am very disappointed in the upstream I am receiving.
Through Volt I should be getting 100mbps, and when all is working I do, however too often I get less than one mbps.
Fault checking gives "we cannot connect to your kit" my brother in Cardiff tells me this is the norm for him. Live chat tries to direct me to Whatsapp then when I don't recieve a text it just closes the chat, the phone line just takes me through the usual reset rigamarole, they promised to call back in 30 mins to check speeds but never did.
I rely on having good upload speeds, I have attached the connection details from my router along with a speedtest conducted at the same time. This is really really frustrating, I never had these problems on BT.
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