Forum Discussion

chappyat27's avatar
chappyat27
Tuning in
7 months ago

Arlo door camera on Hub 5

Due to a problem on the Hub 5 using an app I've had to do a bit of resetting.
The Arlo only works on a 2.4g signal so I'm trying to switch the 5g signal off put all controls are greyed out.
Anyone help me please? 

Hub 5
  • Client62's avatar
    Client62
    7 months ago

    Use the Hub 5 admin menu at http://192.168.0.1/
    Login with the Hub Password.

    Disable  "Smart Wi-Fi" aka "Wireless Channel Optimization"   ( or what ever it is called on a Hub 5 )

    Now it should be possible to disable the 5GHz Wi-Fi to ensure use of just the 2.4GHz band whilst you perform the configuration of the Arlo.

  • Client62's avatar
    Client62
    Alessandro Volta
    7 months ago

    Use the Hub 5 admin menu at http://192.168.0.1/
    Login with the Hub Password.

    Disable  "Smart Wi-Fi" aka "Wireless Channel Optimization"   ( or what ever it is called on a Hub 5 )

    Now it should be possible to disable the 5GHz Wi-Fi to ensure use of just the 2.4GHz band whilst you perform the configuration of the Arlo.

    • chappyat27's avatar
      chappyat27
      Tuning in
      7 months ago

      Apologies.
      I needed to tick the disable button then leave that page, then go back into it.
      Thank you 

  • legacy1's avatar
    legacy1
    Alessandro Volta
    7 months ago

    The hub wifi is only for PC and phones that what VM test for better support use hub in modem mode and get a better router with 1Gb ports

  • Client62's avatar
    Client62
    Alessandro Volta
    7 months ago

    What you are seeing is how slow the VM Hub is at processing the settings change when you click on Apply Changes. Our VM Hub is the same, some Wi-Fi changes taking 60+ seconds to complete.