Forum Discussion

DarrenH1's avatar
DarrenH1
Joining in
5 months ago
Solved

Discuss order raised by door to door salesman

Hi,

I was visited by a door to door salesman yesterday and agreed to signup to a broadband package - I have been sent the Contract Summary sheet, but just wanted to discuss some details on it. Have text and called the number provided on the card he gave me, but have not yet had a response.

Have seen numerous different contact numbers, but unsure which one to use as I do not yet have an account number, just thge contract summary number.

  • Hi DarrenH1 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to check this.

  • Client62's avatar
    Client62
    Alessandro Volta

    If you have the slightest doubts, cancel immediately.
    Don't hesitate, VM door sales men have repeatedly proved to be utter rogues.

  • The price and other relevant details are as expected, it just has no mention of the phone line being ported over from my current provider - I have also only received text messages with details, nothing via email, so wanted to check that the email address has been entered correctly.

    • John_GS's avatar
      John_GS
      Forum Team

      Hi DarrenH1 

      Thanks for posting and welcome to the community.

      I'll send you a PM now to check this.