Forum Discussion

_imzy's avatar
_imzy
Tuning in
5 months ago

Anyone getting internet connection?

Currently receiving no signal, just after midnight. Flashing green light on hub 3 and those two arrows turn red. 

5 Replies

Sort By
  • Scottyboy99's avatar
    Scottyboy99
    Dialled in
    5 months ago

    It’s down. Not sure what’s going on with virgin. My home hub is in modem mode and still shows green light but no internet working. Looks like a big outage according to downdetector. Maybe planned works but nice of them to give a heads up. I know midnight might be a good time to start but I am working late into the night and this has stitched me up. Now having to use my lousy mobile signal as a WiFi hotspot 

  • Sfoske1's avatar
    Sfoske1
    Joining in
    5 months ago

    mine went down the same time- not impressed as now my security cameras won’t be working on my house ! Let’s hope will be working by the time I get up ! 

    • Cardiffman282's avatar
      Cardiffman282
      Wise owl
      5 months ago

      There were loads of reports at around 12.30 last night via Down Detector. To check for local faults call VM on 0800 561 0061. 

       

  • Ayisha_B's avatar
    Ayisha_B
    Icon for Forum Team rankForum Team
    5 months ago

    Hi _imzy 👋

    Welcome to our Community Forums and thanks for your post.

    We're sorry for the downtime.

    I've not been able to locate your details on our system so can you confirm if you are still experiencing issues?

    If so, is there anything showing here - https://virg.in/servicechecker

    Let us know so we can offer further support if required.