Forum Discussion

jjp15's avatar
jjp15
Joining in
2 years ago

Address Not Listed

I am moving into a new flat and my address is not listed despite all around me being listed. I enquired on the online form but never heard back and I am moving in this week. Can someone help?

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Is this in a block built as flats, or a conversion from a single dwelling? What floor are you on? Are other flats in the same building connected to Virginmedia?

    A VM person can check on this for you but they will need this information. 

    • jjp15's avatar
      jjp15
      Joining in

      So for my postcode, all the numbers and buildings around it are listed but not mine. We will be moving into a flat - it’s not a full on block of flats but a house converted into 4 flats instead. We are split level so ground floor and 1st floor

  • Hi jjp15,

    Thanks for posting and welcome to our community 🙂

    So I can get a few more details I've popped you over a private message.

    Alex_Rm