Forum Discussion

sixfoottwo's avatar
sixfoottwo
On our wavelength
3 days ago

Add Network to Hub 5

I have a hub 5 which was sent new with 2 networks - the one from the previous hub and a new one.

After an engineer visit 2 days ago, I only have the new network and not the original. Can I re-add the missing network with password back to my hub?

If so, how do I do it?

Thanks for any help.

5 Replies

  • Hi sixfoottwo,

    Thanks for posting, have you been able to connect your devices to the new hub or do you still need help?

    Alex_Rm

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Usually we get reports of the Connect app changing new Hubs SSID back to the old removed Hub.

  • Client62's avatar
    Client62
    Alessandro Volta

    Using the admin menu of the Hub 5 it is easy to set the Wi-Fi SSID / Password to whatever you prefer.

    To keep it simple we use just one Wi-Fi network.

  • sixfoottwo's avatar
    sixfoottwo
    On our wavelength

    Updating one of my devices is particularly difficult.  Can anyone tell me if the above can be done easily?

     

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Just reconnect all your devices by wifi to the new network