MikePres
10 months agoTuning in
1Gb Upgrade Broadband - No way near!
I decided to upgrade my broadband from 500mb to 1Gb and renew my contract with virgin. However, I’ve tested the connection several times since the broadband upgrade and it’s no where near the 1Gb (1000mb) download speed. In fact it seems slower, even below the previous speed I used to have at 500mb. The current download speed is 423mb. So I’m very disappointed.
Also the price I was quoted over the Virgin Media call centre sales line was £10 more per month when the written contract came through.
What can I do?