Forum Discussion

webweb12's avatar
webweb12
Tuning in
6 months ago
Solved

Web safe not working

Hi, I have set all the settings in web safe and it does not work. It does not block those sites. It is not blocking any unwanted content. Please can you help. Thank you.

  • "Parental Controls" block website content.

    "Web Safe" prevents access to websites containing malware.

    Note both of these would be bypassed by Apple Relay which may be enabled by default
    or by use of a Public DNS on any type of device.

6 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    "Parental Controls" block website content.

    "Web Safe" prevents access to websites containing malware.

    Note both of these would be bypassed by Apple Relay which may be enabled by default
    or by use of a Public DNS on any type of device.

    • webweb12's avatar
      webweb12
      Tuning in

      I think parental controls used to be called Web safe, or I had to click on a button called Web safe to get to it in the past. I guess I'm looking at the parental controls. The kids phones are android and my PC is Windows.

      I had to change a setting in my PC for work which meant I was using Google when I auto dialled customers, I guess this is what's meant by public Dns? Also, I have Kaspersky enabled on my phone with all features including private VPN. I'm not techie at all but I'm concluding that this is what is bypassing the parental controls? Thanks

      • Tom_W1's avatar
        Tom_W1
        Icon for Forum Team rankForum Team

        Hi webweb12 thanks for your post although we're sorry to hear of your concerns raised here.

        We see that your issue may have been resolved on this thread, but if you need any further assistance or anything remains unresolved then please let us know!
        Many thanks