Forum Discussion

Parkymon's avatar
Parkymon
Joining in
2 years ago

Why am I Paying Extra for Volt on my Virgin Package

I have recently swapped to O2 and they activated the Volt Benefits and I have just received an email from Virgin saying thank you for changing your package and it’s going up from £39.50  per month to £58.10. 

I thought it was a free benefit??

  • John_GS's avatar
    John_GS
    Forum Team
    12 months ago

    Hi Parkymon 

    Thanks for posting and welcome to the community.

    Sorry for the confusion.

    I'll send you a PM now to investigate this further.