Forum Discussion

adsalamon's avatar
adsalamon
Tuning in
7 days ago

When will volt be applied

Been with Virgin 2 weeks on Monday coming
No message or anything about volt and double seconds. The app does have a Volt logo on my package, though or is that normal?

Nothing on o2 side either

 

Volt

1 Reply

  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    5 days ago

    Hi adsalamon 👋 welcome back to the community forum! Thanks for posting. 

    Sorry to hear you have concerns about your VOLT benefits! There's lots of general information to be found about VOLT here 👉 https://www.virginmedia.com/virgin-media-o2 

    It may be best if we send you a PM to confirm a few details and check things over on your account. Then we can also offer help to get any missing benefits set up if needed. 

    Please keep an eye on your Inbox 📩 in the top right corner of the page for a PM offering support. We can return to this public thread with another update when possible. 

    Thanks for your patience in the meantime! 🌞