Forum Discussion

TheRedFox's avatar
TheRedFox
Joining in
3 days ago

Volt benefits on my Virgin Media Broadband

Hi,

I have very recently (last week) rejoined VM as a returning/new customer.

Having successfully installed the Hub 5 and being back on-line I want to know if I need to do anything to gain the speed benefit on the broadband?   

I was informed that the 516 Mb broadband would increase to 1Gb as part of the VM/O2 Volt benefits.

My O2 mobile speed appears to have increased but the VM Broadband is still reporting to be operating at 516Mb.

Is there anything I need to do or will this speed increase be applied the coming days?

Thanks

Volt
volt benefits

3 Replies

  • Esterbond's avatar
    Esterbond
    Joining in
    18 hours ago

    Mods..  I have the same issue.  Linked account of virgin and o2 but not showing volt.  How do we resolve? 

    • TheRedFox's avatar
      TheRedFox
      Joining in
      2 days ago

      Thanks for the response.

      I guess I'm going to have to wait as my contract says M500 Fibre Broadband but it should be doubled to 1 Gb as part of being an existing O2/Virgin Media Customer.

      Time will tell....