Matt54
3 months agoJoining in
Volt benefits not available
I recently accepted an offer from virgin media for an upgrade to my broadband which also came with a 100gb O2 sim. The contract from O2 came through and it said I’d be given a 50gb sim, so I’m assuming it’ll double the data once I activate volt? I’ve had a look at activating it but on my O2 account it’s saying I’m not eligible for it despite my address and name being the same on both accounts. It’s only been a few days since I accepted this offer so I’m not sure if this is just because it hasn’t been too long yet, or if there’s been some miscommunication between the two companies that needs to be resolved