Hi
Had my O2 benefits several weeks ago but I’m still waiting for my broadband speed boost.
I’m finding it impossible to speak to someone to chase. If I click on the Virgin app to say i haven’t received my Volt benefits I get an error message. Any idea how I should chase?
Cheers
I'm in the same boat so following this thread for any sensible advice.
Forum TeamHi tyrant123, thank you for your post.
We're sorry to hear about the poor experience you've had 😔
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
