Forum Discussion

M2C_PT's avatar
M2C_PT
Joining in
11 days ago

Volt - uplift of speed

I had an 02 account prior to joining Virgin. Told that I'd get double speed on my broadband and double data on my mobile sim. How long does usually take to get added to your account(s)?

Thanks

1 Reply

  • Hi M2C_PT 👋 Welcome to the community forum. 

    Sorry to hear these concerns about your VOLT benefits. They should kick in pretty quickly as long as your account is connected up. 

    If you can keep an eye on your Inbox in the top right corner of the page, I will send you a PM 📩 to confirm a few details and ensure it's all sorted! Thanks for your patience in the meantime. 🌞