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phproxy's avatar
phproxy
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4 days ago

Missing Virgin Volt Benefits

Hi, 

I joined Virgin on July 3rd, and O2 before that, 19th June.

Volt has been applied to my O2 account, but not my Virgin account (currently 500Mbps).

Can someone advise how to get it applied?

Thanks

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    11 hours ago

    Hi phproxy 

    Thanks for posting and welcome back to the community. Sorry to hear the Volt Benefits have not applied to the VM side.

    I'll send you a PM now to help.