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Jimmcrury's avatar
Jimmcrury
Joining in
11 months ago

I have received O2 pre contract after adding Volt online.

I tried to add Volt a week ago, the O2 expired with no notification. I have tried again this morning and again received emails, but no instructions on how to "continue order". WhatsApp customer services have no idea, they just say reply to the email, which bounces back as not delivered. 

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  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    11 months ago

    Hey jimmycrury, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

    What messaged did it give you on the email when you tried  to activate it? 

    You can activate them via this link

    They can take 14 days to activate.