Frustrated
Hope someone can give me an answer. Broadband has been off since 10.30 yesterday, tried to check for problems and get told problems in your post code and engineers are working on it. How long does ...
Forum Discussion
"can i speak to a person NO!!!!"
It will no help if you do speak, to someone, they will have no more information other that what’s on the phone number below. VM never disclose the nature of faults and their fix time is just a guess in most cases.
You have a residential connection, there is no SLA. If you depend on it then you should have a business line with an SLA and/or a standby arrangement for internet access.
Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level.