Does anything work with Virgin...?
Engineer has installed service today and was brilliant. Had a look around the house and there are some black spots at back of terraced house. Prior to signing up to VM, this issue was discussed with CS who stated that I would be able to get VM wifi pods under wifi guarantee.
Have M500 package now. Have tried to apply volt benefits on o2 website, but given an error message "Sorry - it doesn’t look like you’re currently eligible for these benefits". Installed VM connect app, but app states it can't find my HUB even though I am connected to the hub and running VM broadband.
Contacted CS who state that they can order hubs , but will be charged as the VOLT benefits are not active. Fair enough, but I need the hubs so that I can test the connection throughout the house during the 14 day cooling off period. Any ideas as to the quickest way to make this happen. If it gets to 14 days and I haven't had a chance to test the rooms in house and wifi pods then VM will be cancelled and back to BT.