I joined with virgin under the pretense of getting a free XBox. I joined virgin for this reason. After the 60days I contacted virgin to be fobbed off with warehouse problems or it is being processed. Has anyone ever received the free gift of a xbox?
If anyone could help as I am getting to the point of leaving as surely they haven't upheld their side of the contract.
Hey acarvel, thank you for reaching out and a warm welcome to the community, I am sorry to hear about the free gift not turning up.
It can take up to 60 days yes, did you do this correct, where did you order from?
Yes it has been over 60days I joined on 11th November 2024 over the phone, I was told it would be 21st December latest. Then I was told 24th December now all I have had is promises that someone will phone me and I have heard nothing back.
The only reason I went with virgin over sky is I was promised this free gift.
