Forum Discussion

killjoy's avatar
killjoy
Tuning in
9 months ago

V6 not working red light on

When I reboot:

The Red light comes on

I get the Welcome screen

I get the Please Wait screen

Then nothing

No signal to TV

Red Light stays on

 

2 Replies

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  • newapollo's avatar
    newapollo
    Very Insightful Person
    9 months ago

    Hi killjoy 

    Try the following, it's worked for some forum members.

    You could try turning off the V6 by the switch on the back of the box;  then on the front of the V6 box  hold down both the power button and the - (minus) button at the same time. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds.

    If the power button and the -  (minus) button workaround doesn't solve it then try using the power button and the + (plus) button at the same time instead.

  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    9 months ago

    Hi there killjoy 

    Thank you so much for your post and welcome to the community forums, it's great to have you back. 

    I am so sorry that you have faced this issue with your V6 box and a big thank you to newapollo for their advise so far. Have you been able to try this fix?