Forum Discussion
- Ashleigh_CForum Team
Hi there fizz
Thank you so much for your post and welcome back to the forums.
I'm so sorry to hear that you have faced this issue with TNT sound, I know you have mentioned that TNT 1 was OK, but have you experienced this on any other channels? Was this just for this match or have you noticed the issue continuing?
- fizzFibre optic
Was just this channel. I only watch the rugby on it but has happened for the.last Two weeks. Can't be more specific than that my recording as well is unwatchable and there is no way to force a series link to ignore uhd content.
- jgnottsSuperfast
I’ve got sound issues on tnt ultimate at the moment on the Manchester City game
- roy247Superstar
Not noticed any sound problems tonight, I do have a 360 box and when this has come up on the 360 forum it seems to be area specific so it might help if you say where you live, not your Virgin area code.
- fizzFibre optic
well it was Saturday now and live in Stourbridge DY8. Just reporting it as it may be just broadcast specific as well I think Sunday's rugby was ok
- Matthew_MLForum Team
Thank you for letting us know this.
It could be just for this evet sometimes it can happen for a few moments.
If it does happen again can you reach out with what the event is. Cheers
- fizzFibre optic
Coming back to this. Checking over the last two days it is constant even when no events are on just adverts and it is live stream or recordings and is happening on both my v6 boxes
Can't solve my problem either easily as season passes record the uhd channel and I cannot disable this either.
- fizzFibre optic
And would you believe it the rugby was fine today... but before it was not.
- fizzFibre optic
And broken again this afternoon
- Ashleigh_CForum Team
Hi again fizz
I'm so sorry that this has happened! I cannot see that there was an outage reported at all on this day or anything reported that could cause this.
Where you able to check any other channels at all when this was happening? Do you have any speakers at all attached to the TV or is just the set top box and the TV?
- fizzFibre optic
All other channels.were fine and ultimate was fine for a while but the wasn't when the programming changed either between the broadcast and the adverts or vice versa. This is the only channel it happens on even the uhd virgin channels are fine. I run through a yamaha amp with surround sound. Have done for years and as I said it is only this channel and only sometimes and can vary over time. The box upstairs also does this and it is tv speaker sound. So not box related or speaker etc connected.
- Matthew_MLForum Team
I am sorry to hear this. Sometimes with sport and live sport the way its broadcasted and depending where it is being broadcaster from can affect sound over the airway, the same happens to me on my boxes so it is certain sporting events this can happen to and not everything else.
There isn't really a fix for this as its just the way its broadcasted the only thing to do really is turn it up a bit more.
I understand it can be frustrating but there isn't really a major fix we can do apart from report it as feedback. Cheers
- jgnottsSuperfast
This can’t be explained by “where it’s being broadcast from” as it’s fine on the non-uhd channel. It’s the crap UHD channel playing up again in my opinion and something certainly should be done about it.
- fizzFibre optic
Happened again today halfway through the rugby game... started breaking up just before 2.45 and into the adverts and back into the second half. Was fine until then makes the recordings unwatchable too... hd channel 100% ok..
- jgnottsSuperfast
The sound is stuttering again on the Newcastle game. It was OK for the first 20 minutes but has now gone crap again
- fizzFibre optic
And again today just before the rugby..
Related Content
- 2 years ago
- 4 months ago
- 10 months ago
- 11 months ago