Forum Discussion

Funky_Gibbon's avatar
Funky_Gibbon
On our wavelength
14 hours ago

Sky sports HD upgrade

On 2/10 I received a confirmation email that I would have my sky sports channels upgraded to HD for free. I am still waiting for this to be activated. How long should this take?

3 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    The usual timescale for any online-based account changes is somewhere around the 2-3 day mark.

    On a TiVo or V6, you can synch your EPG with your account by following Home > Help & Settings > Help > TV Care > I'm missing some channels

    • Funky_Gibbon's avatar
      Funky_Gibbon
      On our wavelength

      I have tried that twice. Anyone else had problems getting this free upgrade?

      • japitts's avatar
        japitts
        Very Insightful Person

        Could you post up a screenshot or picture of the email you received? Remove any identifiable info.