Forum Discussion

Tightheed's avatar
Tightheed
Tuning in
5 months ago

Netflix doesn’t load

Netflix will not load on my v6 on my second box. It would allow me to connect via the channel and red button but not the app.

it suggested the box needed a reboot and since then both the app and vis red button 

any suggestions would be appreciated 

cheers

  • japitts's avatar
    japitts
    Very Insightful Person

    The EPG "channel holder" for Netflix is just a shortcut to the app itself, in a similar way to the Apps & Games menu option is.

    Are you saying that the app only loaded via the menu and not the red-button, you rebooted the V6 and now neither work? Have you tried restarting subsequently?

    • Tightheed's avatar
      Tightheed
      Tuning in

      yes   The app and red button was not working restart of box and cable router seems to have resolved the issues 

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Glad to hear this has been resolved.

        Any issues please do reach out.