Forum Discussion
- TudorVery Insightful Person
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
- UnicornlalaOn our wavelength
Thanks, I saw on another thread that if I post here someone would get back to me, I didn’t really want to call
- Tavis75Super solver
There isn't an upgrade available from the V6, the only other TV box available at the moment is the 360 box, which is missing a lot of features compared to the V6.
Some of the missing features are as follows; Wishlists (where you can set the box to record programs on certain subjects or featuring certain people), undelete, series link+, series link manager, suggestions, setting of series links for programs not in the current TV guide, ethernet control, keyboard support via USB, switching between tuners with constant buffering, skip-back on fast-forward, quickplay, default recording options, cancelling individual recordings from a series link, multi-channel series links, radio channels allowing recording of radio, separation of recordings between boxes, watching recordings when internet is not available and probably a few others I've forgotten.
- UnicornlalaOn our wavelength
OK thanks that’s good to know
- japittsVery Insightful Person
Unicornlala wrote:I think it’s a V6 box, it’s about 6 years old and so is the router, can it be upgraded at the same time?
Arguably there is no upgrade for the V6. The only change available for it, is a migration to TV360 which is a completely different platform and OS - in much the same way as Android is different to Apple.
Do you have any problems with your V6? Do you specifically want to convert to TV360? Or are you just wanting the latest & greatest?
- UnicornlalaOn our wavelength
I just thought I would ask, if someone has to come out to move the connection to another room it would have been an ideal time but it looks like there’s isn’t an upgrade anyway so not needed.
- David_BnForum Team
Thanks for reaching out to us Unicornlala, and welcome back to our Community Forums!
Happy to have this sorted out for you - check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn
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