Hi
I know this is a question asked before, but I have an elderly father who has Virgin Media TiVo box, due to his advanced age he finds the standard remote too fiddly and awkward to use. Can I order him a new Accessibility Remote through this forum?
many thanks, Ian
Hi Larder_ID,
Thank you for your post and welcome to the community.
If you would like the accessibility remote ordered we can do that for you.
Do you know which Tv box your father has?
^Martin
Someone got the Flipper big button remote to work with a 360.
Is there a picture of this remote at all? my Mum also struggles with her remote
I have been waiting over a month for the bog button remote. My mum with Alzheimer's cannot use remote.
Forum TeamHi there pipjac
Thank you so much for your post and welcome back to the forums, it's great to have you here.
I am so sorry to hear that you have faced an issue ordering a remote, I'd be more than happy to take a look into this with you via a private message.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
Forum TeamHi Larder_ID,
Thank you for your post and welcome to the community.
If you would like the accessibility remote ordered we can do that for you.
Do you know which Tv box your father has?
^Martin
Hi,
my elderly mum also struggles with the remote. Please can you send me a big button version?
thanks
Forum TeamHi Pat13,
Thank you for your post. We can certainly look to help with this.
I will private message you now.
^Martin
Hi Martin
sorry for delay, can confirm my Dad’s box is a V6.
can you arrange a remote for us, what do you need to know?
thanks Ian
Forum TeamThank you for that information. I will private message you now to confirm details and pass data protection.
^Martin
There is a high contrast remote available but I believe the size of the buttons are the same. A member of the forum team should be able to order one for you if you want one.
Our high contrast Virgin TV V6 and TiVo® box remote is available to all our customers with accessibility needs who may benefit from it.
All Virgin TV V6 and TiVo® box remotes offer the following features:
• Buttons of different shapes to make using them easier.
• Curved sides so you know which way it's facing.
• A raised indicator on the 5 button.
• Audio feedback cues on the TV.
• Audio description available.
Thanks
I would be interested in the high contrast remote (anything that helps - so I don't have to make a daily 20 mile roundtrip to explain which buttons to press)
Could someone from the Forum Team help me on this?
Many thanks, Ian
**JUST REALISED MARTIN HAD ALREADY REPLIED**
