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JOHN_G421's avatar
JOHN_G421
Tuning in
11 months ago

Help - issue with TV/V6 red light

We have exacly the same issue. Tried everything but to know avail. My contract is up in August.

 

 

[MOD EDIT: Subject title changed for clarity]

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  • japitts's avatar
    japitts
    Very Insightful Person
    11 months ago

    JOHN_G421 

    Can you explain your issue? Your post has been moved to a thread of its own, but all you've mentioned is "I'm the same".

    • JOHN_G421's avatar
      JOHN_G421
      Tuning in
      11 months ago

      We now have the red light on continually on the box, regardless the box is on or off. When we try to reset the box it takes forever (in excess of 8 mins) to boot up. The remote buttons are now very stiff, the ok button sometimes work but more often does not, the guide button is very hard to press down. Changed the batteries twice.

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    11 months ago

    Hi JOHN_G421 thanks for your post although we're sorry to hear of your concerns raised.

    As japitts has mentioned, it's unclear exactly what your issue is with your V6, can you advise please and we'll do our best to help?

    Many thanks

    • JOHN_G421's avatar
      JOHN_G421
      Tuning in
      11 months ago

      I've replied to japitts but heres what I wrote. We now have the red light on continually on the box, regardless the box is on or off. When we try to reset the box it takes forever (in excess of 8 mins) to boot up. The remote buttons are now very stiff, the ok button sometimes work but more often does not, the guide button is very hard to press down. Changed the batteries twice.

      • Martin_N's avatar
        Martin_N
        Icon for Forum Team rankForum Team
        11 months ago

        Thank you for the update with that John_G421. We can certainly take a look into this. 

        I will private message you now to confirm your details. 

        ^Martin