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Loosecanons's avatar
Loosecanons
Superfast
7 months ago
Solved

Wall E taking over

I came home tonight and my TV seems to be dominated by Wall E promotions.

My new 360 is now really slow and unresponsive. It takes an age to even change channel.

Can these promotions cause this to happen?

Thanks 

 

  • Lolezoes's avatar
    Lolezoes
    7 months ago

    This shouldn't really be happening. 

    It could be because you're running out of storage on the disk. Try deleting some recordings that you're not watching and see if it helps improve the speed of the system. If that doesn't help fix it, try the suggestion from roy247, which was to turn it off and back on again.

    Make sure you unplug the system from the wall and wait around a minute before plugging it back in and turning it on again.

    Good luck,

    Noah

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  • roy247's avatar
    roy247
    Hero
    7 months ago

    Have you tried rebooting the 360 box by turning the power off for a few minutes and then turning back on again, that's the first thing to try.

    The promotions on the home page shouldn't cause a problem.

     

  • Lolezoes's avatar
    Lolezoes
    Tuning in
    7 months ago

    This shouldn't really be happening. 

    It could be because you're running out of storage on the disk. Try deleting some recordings that you're not watching and see if it helps improve the speed of the system. If that doesn't help fix it, try the suggestion from roy247, which was to turn it off and back on again.

    Make sure you unplug the system from the wall and wait around a minute before plugging it back in and turning it on again.

    Good luck,

    Noah

  • roy247's avatar
    roy247
    Hero
    7 months ago

    You can check how full your hard drive is if you press the Home button, then scroll to Recordings and select View all under Recorded you will see a percentage figure under Recordings top left which will tell you how full the hard drive is before deleting and recordings.

     

  • Loosecanons's avatar
    Loosecanons
    Superfast
    7 months ago

    Thanks all for your help.

    I've had the box just over a week as a replacement for my upgraded V6.

    It's at 18% usage. If I press the recordings section it can take 2 or 3 seconds to respond.

    Last night it was badly pixellating on BBC 1. Something I've put up with for years off and on. 

    This morning it failed to record and came back with CS2217.

    I might have to get an engineer again

     

    • Loosecanons's avatar
      Loosecanons
      Superfast
      7 months ago

      And just watching a recording now. 

      It flashed up with a code . I think it was CS2200 and kicked me out. It does this every time in the recording 

      • roy247's avatar
        roy247
        Hero
        7 months ago

        Don't mark things as being resolved if they aren't it might delay forum team involvement.

         

  • Loosecanons's avatar
    Loosecanons
    Superfast
    7 months ago

    Hello,

    Thanks for your help.

    An engineer came at the weekend and determined my wifi signal was not strong enough for the data consuming 360 box. He improved the signal and up to now it is working OK.

    Before that it was getting slower and slower , it crashed and the 360 icons wouldn't even appear in the recordings.

    Thank you