Forum Discussion

frankly's avatar
frankly
Tuning in
4 months ago

voice recognition on v360

since s/w upgrade yesterday (1 oct 2024), voice recognition does not work on either of my 2 boxes

  • newapollo's avatar
    newapollo
    Very Insightful Person
    4 months ago

    Hi frankly 

    Both of my 360 boxes updated to version 5.13 overnight and voice control is still working on both boxes.

    Are both boxes shoing as having a working internet connection?  Settings > System > Diagnostics

    Have you tried rebooting your boxes? 

  • frankly's avatar
    frankly
    Tuning in
    4 months ago

    Tried again later and both boxes seem to have started working correctly

    • Kath_P's avatar
      Kath_P
      Forum Team
      4 months ago

      Hi frankly, 

      Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

      We're sorry to hear the voice recognition wasn't working but glad it's sorted itself out. 

      If you have any further issues, pop back and let us know so we can help further. 

      Thanks,