Virgin TV 360 query and new contract offer.
I've received an email from Virgin offering me a new contract (my current one expires 27th July 2024).
My current contract shows I have a V6 box. However the new contract they are offering shows "Virgin TV 360".
What are the ramifications of this please? Will I need a new box or remote control? Will all my recorded programmes be lost?
I'm inclined to decline this offer and re-negotiate when my contract is closer to ending in a month or two, but will appreciate any comments and advice.
Thank you.
Changing to Horizon V360 is a complete firmware platform change via download, & a voice control remote. Recordings are not compatible across platforms so the HDD will be reformatted as part of the migration. Horizon is totally different to TiVO, & several major features are missing owing to TiVO patents. Unless you are taking one of the services (e.g Paramount+, Disney+) that are not available on TiVO, there is NO compulsory migration to Horizon at the moment & you can ask to keep your TiVO V6 as it is.
