Forum Discussion

jack30's avatar
jack30
Joining in
2 years ago

virgin 360 mini box isnt connecting to internet

i recived two virgin mini boxes about last week and have set up one as the other is not connecting to the internet and i can not get past the internet part of set-up. The box can see the wifi attempts to connect and then it just dosent work… any advice??

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi jack30 

    Are you seeing any on screen error messages when trying toi set up the second mini box, and if so what are they?  For example 100:70 or CS1010 or CS1011 etc?

    Have you tried swapping the boxes around?

    Do you have a VM white coaxial cable in the location where the box isn't working?