Forum Discussion

Kieranstew24's avatar
Kieranstew24
Joining in
5 months ago

Virgin 360 error - cannot update

Got the remotes through in the post over a week ago however it doesnt allow me to update said it would have the update available in 5 days and this was 2 weeks ago now.

How can i upgrade this?

 

 

[MOD EDIT: Subject title changed for clarity]

  • Im also having issues, received the remote through 2 weeks ago yet nothing has upgraded, said it would be done within 5 days

    • John_GS's avatar
      John_GS
      Forum Team

      Hi Kieranstew24 

      Thanks for posting and welcome to the community. Apologies for this upgrade issue.

      Has the upgrade gone through since your post?

      Keep us posted.

       

      • Kieranstew24's avatar
        Kieranstew24
        Joining in

        No, still comes up with a message saying that the remotes are in the post and should be there in 7 days and that the service should come on 5 days after.