V6 to 360 upgrade
I just wanted to share my experience of this upgrade in case it helps anyone else:
- I followed the instructions about repowering all our V6 boxes and pressed the install 360 now button
- After about 10 minutes the install failed with an error code (M14 something or other)
- I looked up on the forums and people suggested I deleted my recordings which I did and restarted the upgrade
- I ended up in a permanent boot loop which kept taking me back to the welcome screen and startup ... I thought I had bricked the box
- I decided to do a hard reset by holding power and + button whilst powering the box on and off
- I waited patiently whilst VM downloaded a new copy of the firmware ... I didn't touch anything ... was just patient
Eventually the system rebooted into what looked like a new V360 box install which led me through the install process and remote pairing. That all worked incredibly well and the new remote paired with my 8 year-old LG TV and my Yamaha AV amp without me having to do anything.
On my seconf V6 box, the upgrade just worked, but to be fair that one was hardly used so had no recordings or planned recordings as it is in our spare guest bedroom.
All-in-all, it wasn't painless, but you can sort it yourself without an engineer or a call to VM if you keep trying :)