Forum Discussion

andy03's avatar
andy03
Joining in
4 days ago

V6 to 360 two boxes

Just started the upgrade. I have two V6 boxes. Will I receive two remote controls? The text order confirmation from Virgin, only references new "remote". Can't find a means to clarify with Virgin.

2 Replies

  • Snap, I received my remotes today, no idea what I am meant to do with them to upgrade to 360

  • newapollo's avatar
    newapollo
    Very Insightful Person

    andy03​ ,

    Yes you'll receive two 360 remote controls if you have two V6 boxes.

    Josette​ 

    There should be an instruction pamphlet inside the box containing the remote controls.  Sometimes it's printed on the inside lid of the box containing the remote(s).  I've enclosed a picture of  the pamphlet below.  There's  also a VM youtube video you can follow  <Here>