So Ive recently got the new remotes and went to do the upgrade, but the v6 box is just error m63, nothing I do willl change that, cant get hold of a human and virgin media, just going round in circles, cant record or anything like that now on the v6....help!
Forum TeamHello michaelfinbar.
Thanks for your first post and welcome to our community.
Sorry to hear you're having an issue with ther upgrade to 360.
I'd like to investigate this for you.
If you don't mind, I'll need to send you a private message to pass security.
If you can check the envelope at the top right of your screen, that would be great.
Gareth_L
