Forum Discussion

Strontium_99's avatar
Strontium_99
Tuning in
3 days ago

Upgrading to a 360 box - Restarts contract?

Hi all,

I've been out of contract for quite a while now. Like many others I got the email saying my Virgin box is out of date and needs a "free upgrade". 

Does anybody know, by initiating the upgrade to the 360 box, does that restart your contract?

Thanks.

2 Replies

  • If you are out of contract then you will be paying the full package price of whatever deal you agreed to.

    I would think that if you switch to 360 you could be offered a new contract on less than you are paying at the moment.

     

  • japitts's avatar
    japitts
    Very Insightful Person

    Converting to TV360 should not have any impact on your contract.

    Be aware though, if you're currently using a V6 then the only reason it's "out of date" is because the alternative TV360 software they're encouraging, is newer. TV360 is very online-centric, fundamentally not TiVo, and has many substantial differences.

    There is no compulsion to migrate unless you want to. All software updates that are genuinely compulsory, are installed automatically.