Forum Discussion

simoncurry24's avatar
simoncurry24
Joining in
4 months ago

Unable to delete recordings since Xmas

The recordings get greyed out but do not get removed. What is the fix for this?

2 Replies

  • Try using the TVGO app to delete them, the info is held on Virgin's servers.

     

  • Hello simoncurry24,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your recordings at the moment. Are you still experiencing the issues and has the help from Roy247 allowed you to resolve the issues?

    Kind Regards,

    Steven_L